Important emergency and service numbers
Medical emergencies/ambulance: 144
Pre-programmed emergency number when using mobile phone: 112
Police (urgent cases): 117
City of Lucerne police station (non-urgent cases): +41 (0)41 208 77 11
Fire department: 118
Poisoning emergencies: 145
Rega (helicopter rescue service): 1414
Psychological help: 143
Medical helpline (doctor): +41 (0)41 211 14 14
Ophthalmologist helpline: +41 (0)41 210 53 73
PERMANENCE – walk-in centre for medical and psychological help +41 (0)41 211 14 44 (ground floor of Lucerne central train station)
Opening hours: Mon-Thur 07:00-23:00, Fri 07:00 - Sun 23:00 (open continuously)
Website: www.permanence-luzern.ch
Lucerne Hospital (LUKS), Spitalstrasse, 6004 Lucerne, +41 (0)41 205 11 11
Website: http://www.luks.ch/
Lost and Found Office Lucerne, Hirschengraben 17b, 6002 Lucerne, +41 (0)41 208 86 66
Opening hours: Mon-Fri 09:00 – 12:00 and 13:30 – 17:00
Website: https://polizei.lu.ch/organisation/verwaltungspolizei/fundbuero