MAS in Humanitarian Leadership
The joint study program CAS/MAS in Humanitarian Leadership connects academic skills and knowledge, delivered by the University of Lucerne, with the practical know-how and experience of the International Committee of the Red Cross (ICRC).
Providing support to people affected by conflicts and disasters is characterised as being an intense, challenging, and multi-faceted task. Typically, providing humanitarian assistance is associated with a set of aspects including:
This variety of factors requires strong strategic, operational, and leadership skills for managerial and field personnel. Leadership skills are particularly important, since human interaction is the basis of any humanitarian response.
In view of these challenges and opportunities, the study programme "MAS in Humanitarian Leadership" develops the competencies of humanitarian leaders and managers. Furthermore, the programme helps leaders and managers design humanitarian services, which are effective and reach the people who are affected by conflicts and disasters.
MAS Module: Contents and Faculty
The Trends in Work and Leadership
Organisations and people who think about the long-term aspects of their existence and leadership have a larger impact.
This session aims to set the foundation for the week. It will look at the meta-trends for the future of work and leadership which are emerging and will enable participants to develop a strong purpose-driven leadership narrative to match this emerging future.
Neuroscience and Leadership
The ever-evolving workplace requires a new leadership style, mindset, and brain.
In this session, we will explore the latest neuroscience research to enhance your leadership skills in navigating the challenges of today's evolving workplace, with a focus on leading change. This module will also provide an opportunity for you to reflect on your current leadership behaviours and apply new found insights to strengthen your leadership role, preparing you for the emerging future.
Futures and Foresight
The future is not here now, so how can we engage with it?
Humanity has been experiencing a remarkable acceleration in the rate of change in a wide range of fields, from science and technology to financial and organizational dynamics to culture and the very essence of what it will mean to be human in the 21st century.
Humanitarian practitioners are confronted with two things simultaneously: catalysing solutions for here and now, while engaging themselves and affected individuals and groups of people positively with an emerging future. As support, there are numerous tools and methods for “Futures Thinking and Foresight”. One of the key moments in the daily work of a humanitarian practitioner navigating this space is the meeting of people with a purpose to create a shared vision for some future actions.
Ethical Leadership and Digital Transformation
Navigating the emerging ethical opportunities and challenges of digital transformation.
Ethical leadership flourishes with a balanced coherence between organizational and personal values and principles. Beyond that, the uncertainties of our time as well as the sheer scale, scope, and complexity of transformational advances in digital technologies (especially both emerging and disruptive digital technologies) and their impact on the world of work mean that leaders must, at a pace like never before, think of very different strategies, mindsets, and cultural shifts in the way they work. Humanitarian leaders need an even stronger basis of values, ethics and principles to work, partner and collaborate.
This session focuses on expanding leaders’ ability to lead ethically in a way that holds the space for the multitude of aspects, and that impact in the humanitarian context in relation to the constant developing digital transformation. Their present and future ability to lead will require an agility to identify and navigate the emerging ethical opportunities and ethical challenges of digital transformation.
Leadership and Humanity
To talk about 'humanity', we must be able to talk about violence.
The session provides a science-based approach to the impact of violence and how this approach benefits humanitarian action. Find more details about this compelling theory in our Research & Publications section. This approach allows an objective and common dialogue about the complex human phenomenon of violence and so leads to more targeted and consistent approach to leading humanitarian action.
Complexity, Sensemaking, and the Speed-Accuracy Trade-Off
Complexity and non-linearity lead us to mistakes. Speed and collective sense-making can help us to tackle this challenge.
This session focuses on leading decision-making processes in teams during complex and uncertain times. It offers a decision-making model for participants to apply in their work environments.
This session will explore:
• Why complexity (non-linearity) tricks us into mistakes.
• How sensemaking works and how team sensemaking can be accomplished.
• What the OODA-Loop (Observe, Orient, Decide, Act) is and when this is a useful tool for us.
Diversity, Equity, and Inclusion
Why are diversity, inclusion, and belonging essential for creating stronger, more effective humanitarian teams?
A fair and supportive workplace is created when leaders actively support diversity, inclusion, and belonging. This becomes especially important in humanitarian contexts as power and privilege can create barriers to effective teamwork and decision-making. Leaders who are aware of these dynamics can break down these barriers and create an inclusive environment where all team members can thrive.
In this session, you will explore how power and privilege affect leadership in humanitarian settings. You will also identify practical ways to address these challenges and ensure your team fosters a culture of inclusion and respect. This will help you create stronger teams and deliver more impactful humanitarian responses.
Maintaining Conducive Cultures in Times of Uncertainty
How do we build and lead teams that have real impact and maintain conducive cultures?
This session focuses on the leadership of teams, whether they are virtual, hybrid, or face-to-face. It aims to develop skills that allow a leader to build high performing teams that have an impact even in times of uncertainty and ambiguity. A particular focus is placed on how to create and maintain team cultures that are conducive to both delivery of tasks and team spirit. It highlights the best practices and lessons from a range of sectors and organisations.
Leading into Action
How can leaders navigate their teams from making a decision to implementing it?
This session aims to help participants enhance their capability to lead their teams and operations to action and impact. It integrates all the aspects of the MAS Module week and proposes a framework to help navigate the process of implementing decisions in a complex environment.
The admission for this study programme is restricted to persons working for the ICRC, the International Federation of Red Cross and Red Crescent Societies (IFRC), or national Red Cross / Red Crescent Societies.
For the MAS module, the following additional entry requirements exist :
- Succesful completion of the following CAS courses:
- - "CAS in Leading by Example"
- - "CAS in Leading High-Performing Multidisciplinary Teams"
- - "CAS in Leading Complex Operations and Transformations”
- A higher education degree (University, University of Applied Sciences, Pedagogical Institute). Applying without degree is possible on request.
The study programme is implemented jointly by the International Committee of the Red Cross (ICRC) and the University of Lucerne. The following three Certificate of Advanced Studies (CAS) courses are offered:
- CAS in Leading by Example
- CAS in Leading High-Performing Multidisciplinary Teams
- CAS in Leading Complex Operations and Transformations
After having completed successfully all three CAS courses, interested audience may apply for a Master of Advanced Studies (MAS) in Humanitarian Leadership. The MAS consists of a Master module and a Master thesis and takes 1.5 years to complete.
Course Management
The study programme is led by a committee of representatives of the University of Lucerne and the ICRC. Its members include:
Prof. Dr. Bruno Staffelbach
Full Professor in Business Administration of the University of Lucerne and Chair of the Center for Human Resource Management (CEHRM)
Claire Hoang Sperandio
Director People & Culture, International Committee of the Red Cross (ICRC)
Prof. Dr. Martina Caroni
Tenured Professor of International, Constitutional and Comparative Law at the University of Lucerne
Mohini Ghai Kramer
Global Head of Learning and Development, International Committee of the Red Cross (ICRC)
Programme Mangement
Thomas Knobel
Programme Manager
Olga Pollack
Programme Coordinator
Francesca Iseppi Steiger
Programme Administrator
Liaison at the ICRC
Sally al-Nakshabandi
Head of the Humanitarian Leadership and Management School at the ICRC
Dr. Sabahat Jamal Gillani
MAS HL graduate and ICRC staff, Pakistan
The MAS in Humanitarian Leadership gave the butterfly the wings to fly.
"As a female leader from a developing country and a male-dominated society, the MAS in Humanitarian Leadership has honed my skills to deal with complex situations in a world filled with ambiguity. I have gained a wealth of experience through this programme, outgrown the barriers, and achieved personal growth - like a butterfly getting wings to fly."
Håkon Jakob Røthing
MAS HL graduate and Norwegian Red Cross Head of International Programmes, Norway
"The MAS in Humanitarian Leadership is an opportunity for managers at all levels to learn from peers and leading scholars in the field. This programme enables valuable insights on how to improve individual leadership skills and elevate a team's performance. Personally, the MAS has inspired me to strive for continual improvement as a manager in my day-to-day work."
Claire Hoang Sperandio
Director People & Culture, International Committee of the Red Cross (ICRC)
"The increasing complexity of humanitarian work and the implications of large-scale disruptions such as climate change, cyber threats call for strong and effective leadership. The ‘MAS in Humanitarian Leadership’ is a response to this need in professional education and addresses the specificities of being a humanitarian leader. Participating in the MAS in HL equips humanitarian leaders with the knowledge and abilities how to create more effective and beneficial outcomes in a volatile world."